Webhelp is a multinational company, present in 35 countries with more than 50 000 employees and is a global leader in business process outsourcing. Webhelp is growing in Portugal since 2015 and has over 1000 employees and counting!

Your mission

You will work for one of our world-renowned clients and your main tasks can include:

• Offering information, solutions and advise customers regarding the company’s services
• Contribute to a positive customer experience through a responsible treatment of each contact
• Achievement of the performance targets defined by the project

Profile

• Native or fluent in Polish
• Good command of English (minimum B2)
• Previous experience in customer service, tourism or travel is a plus
• Availability to work in rotating shifts (schedules depending on the project)
• Excellent listening and communication skills
• Positive attitude and team spirit
• For non-EU residents, it is mandatory to have a valid work permit

What we offer

• Opportunity to be part of a challenging and fast-paced environment
• Possibility to collaborate with some of the biggest brands in the industry
• Free training, professional development and career evolution
• A multicultural and inclusive environment
• Attractive benefits pack that includes a performance bonus, meal allowance, transportation allowance, two extra salaries, private Health Insurance + dental plan (after six months), English speaking Doctor on site, among others
• If living abroad, we offer a relocation package that includes: one month of free accommodation, help setting up tax and bank account documentation and reimbursement of your flight ticket up to 400€
• Work Place – Lisbon, Portugal